Krystal Hosting - service status reports.

Service up and running again

krystalstatus — Tue, 03 Nov 2009 13:40:00 +0000

Apologies for the 2 mins downtime this afternoon.
Services should be fully operational again.
Regards,
Paul

Network problems

krystalstatus — Tue, 03 Nov 2009 13:38:32 +0000

We’re experiencing network problems from our datacentre.

We are working to resolve the issues, service will resume very shortly.

Sincere apologies,
The Krystal Team

Outtage in the early hours of Sunday morning

krystalstatus — Mon, 28 Sep 2009 09:59:48 +0000

We lost connectivity in the early hours of Sunday morning due to a connectivity failure at London TeleHouse North.

We are investigating the cause of this and will fill you in when we get our response.

Apologies for any inconvenience this may have caused.

Regards,

Paul

Major Connectivity Issues in London

krystalstatus — Sat, 26 Sep 2009 03:21:10 +0000

Our network is currently experience an outtage due to a major connectivity outtage in London. Our multiple connectivity providers haven’t disclosed full details of how long it is expected to be out for, but they are working on the issue through the night to get it resolved.

When we know more about the problem, so will you.

Regards,
Paul

Pluto Power Problem

krystalstatus — Sun, 02 Aug 2009 13:34:36 +0000

Pluto went down for a short time this afternoon because of a power failure in the PDU. This PDU has been replaced and everything should be up and running as normal now.

Regards,
The Krystal Team

Up and running again

krystalstatus — Mon, 06 Jul 2009 19:52:00 +0000

We will be asking questions of our datacentre as to why the backup generator failed during the outtage and will post the results here.

In the meantime everything is up and running again and we offer our sincerest apologies for the poor service you received over the past hour.

Regards,

The Krystal Team

Major power outtage again

krystalstatus — Mon, 06 Jul 2009 19:08:40 +0000

There has been a primary power failure at the datacentre, it initially rolled over to the back diesel generator and service was resumed. Now it seems the backup has failed leaving us without power.

Rest assured we will be working to ensure normal service is resumed as soon as possible.

Will update as and when,
The Krystal Team

Power restored

krystalstatus — Mon, 06 Jul 2009 18:59:59 +0000

The datacentre has had its power restored and everything should be operational as per usual.

Apologies for the downtime,
The Krystal Team

Network downtime

krystalstatus — Mon, 06 Jul 2009 18:52:30 +0000

We are experiencing an outtage due to a power cut at our datacentre.

We have everyone fixing this at the moment.

Will keep you updated as and when.

Apologies,
The Krystal Team

Quick Update

krystalstatus — Fri, 03 Apr 2009 10:24:56 +0000

There have been no outtages for the past few months.

The issues that we were having earlier in the year have been resolved.